Privacy Policy — Zipcode Logistics

Last updated: 13 April 2026

Who We Are

Zipcode Logistics (“we”, “us”, or “our”) operates the website:

https://www.zipcodelogistics.co.za

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Company Details:
Company Name: Zipcode Logistics (Pty) Ltd
Email Address: pmtikitiki@zipcodelogistics.co.za
Phone Number: +27 (0) 82 640 7607
Address: 3100 Ibis Dr, Midrand, 1685

Information We Collect

We may collect the following personal information when you interact with our website:

• Name and surname
• Email address
• Phone number
• Company name
• Message content submitted through our contact form
• Delivery or logistics-related information you voluntarily provide
• IP address and browser information
• Website usage information

 

This information is collected when:

• You complete and submit a contact form
• You communicate with us via email
• You browse our website

How We Use Your Information

We collect and use personal information to:

• Respond to enquiries
• Communicate with potential and existing clients
• Provide logistics-related information
• Improve our website and services
• Maintain security and prevent misuse
• Comply with legal obligations

We only collect information necessary for these purposes.

Contact Forms

When you submit a contact form on our website, we collect the information entered into the form, which may include:

• Name
• Email address
• Phone number
• Company name
• Message content

This information is used solely to respond to your enquiry and provide requested services.

Contact form submissions may be stored for administrative and customer service purposes.

Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may be used to:

• Remember your preferences
• Improve website performance
• Support website security

You can disable cookies through your browser settings if you prefer.

Embedded Content and Google Maps

Pages on this website may include embedded content such as maps.

Our contact page may include:

• Google Maps

Embedded content from third-party websites behaves in the same way as if you visited those websites directly.

These third-party services may collect data about you, use cookies, and monitor your interaction according to their own privacy policies.

How We Share Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties, including:

• Website hosting providers
• IT service providers
• Website maintenance providers
• Legal or regulatory authorities where required by law

All third parties are required to protect your personal information.

Data Retention

We retain personal information only as long as necessary to:

• Respond to enquiries
• Provide services
• Meet legal and administrative requirements

Contact form submissions may be retained for record-keeping and service purposes.

How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information, including:

• Secure website hosting
• Password-protected systems
• Firewall and security tools
• Restricted access to sensitive information

Your Rights Under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us at:

Email: zmtikitiki@zipcodelogistics.co.za

Where Your Data Is Sent

Visitor information may be processed through automated spam detection services to help prevent malicious or spam submissions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.